What are the best VoIP services for small businesses?
Here are some of the best VoIP services for small businesses, grouped by what they’re best at. (Most small-business needs can be covered by either “hosted phone service” or “virtual phone system” options below.) ## Best overall for most small businesses - **RingCentral** – Strong all-around business calling, good call handling features, and lots of integrations; a solid choice if you want one vendor for voice plus team collaboration. - **8x8** – Reliable hosted VoIP with a feature set that’s easy to expand as you grow; commonly chosen for office phone replacement. ## Best for teams that want phone + collaboration - **GoTo** – Hosted phone system with a business-grade experience and good collaboration features for modern teams. - **Microsoft Teams Phone** – If your business already runs on Microsoft Teams, this can be a clean way to add professional calling without switching platforms. ## Best for local-focused or simpler setups - **Nextiva** – Often praised for ease of use and business calling features; good for small teams that want straightforward setup. - **Dialpad** – VoIP built around sales and customer conversations, with strong usability for call-heavy roles. ## Best for budget-conscious businesses (still “business VoIP”) - **Grasshopper** – Great for solo entrepreneurs and very small teams wanting a simple, professional business phone setup. - **OpenPhone** – Lightweight virtual phone system that’s popular for small businesses needing efficient calling features without complexity. ## Best for businesses that want to bring their own phone numbers and expand - **3CX** – Works well for companies that want more control and can be a good fit if you have some IT ability (deployment options can vary). --- ###Quick selection guide - If you want **the most complete hosted phone + growth path**: **RingCentral** or **8x8** - If you’re already heavy on a suite: **Microsoft Teams Phone** (for Teams users) - If you want **simple setup and strong support**: **Ne
Brands named
| # | Brand | Share of voice |
|---|---|---|
| 1 | RingCentral | |
| 2 | Microsoft Teams | |
| 3 | Ooma | |
| 4 | Vonage | |
| 5 | Microsoft Teams | |
| 6 | Vonage Business |
Rank by assistant
| Brand | Avg | Grok | Perplexity | ChatGPT | Claude | Llama | Gemini |
|---|---|---|---|---|---|---|---|
| RingCentral | #1.0 | 1 | 1 | 1 | 1 | 1 | 1 |
| Microsoft Teams | #3.3 | - | - | 2 | - | - | - |
| Ooma | #3.0 | 2 | 2 | - | 4 | 3 | 2 |
| Vonage | #2.8 | 3 | 3 | - | 2 | 2 | - |
| Microsoft Teams | #3.0 | - | - | 2 | - | - | - |
| Vonage Business | #3.0 | - | 4 | - | 3 | - | - |
A cell is the order that engine named the brand in its own answer. A dash means it was not named.
The answers
Grok
Some top VoIP options for small businesses include RingCentral for its ease of use and integrations, Nextiva for strong support and reliability, Ooma for affordable plans, and Vonage for flexible features.
Perplexity
For most small businesses, the strongest VoIP picks are **Nextiva**, **RingCentral**, **Zoom Phone**, **Ooma Office**, **Grasshopper**, **Vonage Business**, **Google Voice**, and **GoTo Connect**. The best choice depends on whether you want the cheapest plan, the most features, or the easiest setup. ## Best overall picks - **Nextiva** — often recommended for small teams that want a well-rounded system with strong support and straightforward pricing.[6][13] - **RingCentral** — a strong option for growing businesses that need lots of features and room to scale.[1][13] - **Zoom Phone** — a good fit if your team already uses Zoom and wants flexible call management.[1][8][13] - **GoTo Connect** — a solid choice for businesses that want scalability.[4] - **Ooma Office** — one of the best budget-friendly choices for small businesses that want reliable calling without contracts.[2][12] - **Grasshopper** — a simple option for solopreneurs and very small teams that want a flat-rate virtual phone system.[13] - **Vonage Business** — useful for teams that need international calling or API-heavy workflows.[10][13] - **Google Voice** — a low-cost option for Google Workspace users.[13] ## How to choose - Choose **Nextiva** if you want the best balance of value, support, and everyday business calling.[6][13] - Choose **RingCentral** if you expect to add users and need more advanced features.[…
ChatGPT
Here are some of the best VoIP services for small businesses, grouped by what they’re best at. (Most small-business needs can be covered by either “hosted phone service” or “virtual phone system” options below.) ## Best overall for most small businesses - **RingCentral** – Strong all-around business calling, good call handling features, and lots of integrations; a solid choice if you want one vendor for voice plus team collaboration. - **8x8** – Reliable hosted VoIP with a feature set that’s easy to expand as you grow; commonly chosen for office phone replacement. ## Best for teams that want phone + collaboration - **GoTo** – Hosted phone system with a business-grade experience and good collaboration features for modern teams. - **Microsoft Teams Phone** – If your business already runs on Microsoft Teams, this can be a clean way to add professional calling without switching platforms. ## Best for local-focused or simpler setups - **Nextiva** – Often praised for ease of use and business calling features; good for small teams that want straightforward setup. - **Dialpad** – VoIP built around sales and customer conversations, with strong usability for call-heavy roles. ## Best for budget-conscious businesses (still “business VoIP”) - **Grasshopper** – Great for solo entrepreneurs and very small teams wanting a simple, professional business phone setup. - **OpenPhone** – Lightw…
Claude
# Best VoIP Services for Small Businesses ## Top Recommendations **RingCentral** is one of the most comprehensive options, offering cloud-based phone systems with video conferencing, messaging, and contact center features. It scales well as your business grows. **Vonage Business Communications** provides reliable VoIP with strong international calling rates and integrations with popular business tools. It's particularly good for businesses with remote teams. **8x8** offers unified communications combining voice, video, and contact center capabilities in one platform, making it ideal for small businesses wanting an all-in-one solution. **Ooma Office** is budget-friendly and designed specifically for small businesses, with straightforward pricing and easy setup. It includes virtual receptionist features and mobile apps. **Jive Communications** (now part of Vonage) provides flexible VoIP with good customer support and features like call recording and analytics. **Google Voice** is an excellent free or low-cost option for very small businesses or startups, though it has fewer advanced features than paid alternatives. **Nextiva** focuses on customer service integration alongside VoIP, making it great if you need both communication and customer relationship management. ## Key Factors to Consider - **Scalability**: Choose a service that grows with your team - **Integration**…
Llama
The best VoIP services for small businesses offer a range of features including reliable call quality, flexible pricing plans, and integration with other business tools. Some top options include: 1. **RingCentral**: Known for its comprehensive suite of communication tools, including voice, video, and messaging. It's highly scalable and integrates well with other business applications. 2. **Grasshopper**: A popular choice for small businesses and entrepreneurs, offering virtual phone numbers and a range of features like call forwarding and voicemail transcription. 3. **Vonage**: Provides a robust VoIP service with features like call waiting, voicemail, and call recording. It's known for its reliability and flexibility. 4. **8x8**: Offers a cloud-based communication platform that includes VoIP, video conferencing, and messaging. It's designed to be highly scalable and secure. 5. **Ooma**: A cost-effective option that offers a range of VoIP features, including unlimited calling and voicemail. It's known for its ease of use and straightforward pricing. When choosing a VoIP service, small businesses should consider factors like the number of users, required features, and budget. It's also important to assess the provider's reliability, customer support, and scalability.
Gemini
Choosing the right VoIP service depends on your team size, budget, and specific communication needs. Here are some of the top-rated options for small businesses: **RingCentral** This is widely considered the industry standard for small businesses. It offers a comprehensive suite of features including video conferencing, team messaging, and robust call management. It is highly scalable, making it a strong choice if you expect your business to grow rapidly. **Nextiva** Known for its reliability and strong customer support, Nextiva is excellent for businesses that prioritize ease of use. Their interface is intuitive, and they offer integrated tools that help manage customer interactions alongside standard phone capabilities. **Zoom Phone** If your team already uses Zoom for video meetings, adding Zoom Phone is a seamless transition. It allows you to consolidate your video and voice communication into a single interface, which simplifies workflows and reduces the need for multiple subscriptions. **Grasshopper** This is an ideal choice for solopreneurs or very small teams. It focuses on providing a professional business number that routes calls to your personal mobile device. It is less about complex enterprise features and more about simplicity and mobility. **Ooma Office** Ooma Office is frequently praised for its affordability and ease of setup. It provides a plug-and-play e…
Measured 2026-09-01
WildSEO tracks how AI assistants answer your buyers' questions, every day.